Officers should resolve citizens' grievances honestly while respecting public sentiments: Haryana CM

New Delhi [India], September 25 (HBTV): Haryana Chief Minister Nayab Singh Saini urged officers to ensure honest and timely redressal of citizens' grievances while respecting public sentiments. He said the Haryana government is working at the grassroots level with the aim of Antyodaya upliftment, where quick resolution of public grievances remains the top priority.

The Chief Minister was chairing a meeting of the District Public Relations and Grievance Redressal Committee in Gurugram. Industries and Commerce Minister Rao Narbir Singh, Pataudi MLA Bimla Chaudhary, Sohna MLA Tejpal Tanwar, and Gurugram MLA Mukesh Sharma were also present.

A total of 18 complaints were placed before the committee, out of which the Chief Minister resolved 14 cases on the spot, while four cases were kept pending until the next meeting, according to an official release.

One of the cases raised was by Pramod Kumar, a resident of Devat Colony, who had earlier complained that a 24-foot-wide street in his colony had been illegally encroached upon by a neighbour for 16 years, restricting access to his home. During the July meeting, the Chief Minister had directed the Municipal Corporation Commissioner, Gurugram, and committee member Priyavrat Kataria to inspect the site and take action. On Friday, the complainant informed that the encroachment had been removed following official intervention. He expressed gratitude to the Chief Minister for resolving the long-pending grievance.

The Surya Vihar Resident Welfare Association also raised concerns about unsafe electricity infrastructure in their colony. They said that while 11 new poles had been installed, the wires were more than 30 years old and hanging dangerously low, while several dilapidated poles were obstructing traffic and posing risks during the rainy season.

Residents of Sector-85 Oris Society raised the issue of a 24-metre-wide road connecting their society to the Dwarka Expressway that had been blocked by some landowners. This forced residents, including schoolchildren, to use a narrow and unsafe route, increasing the risk of accidents. Taking serious note, the Chief Minister directed the concerned officials, including DTP and STP, to take immediate action and provide relief to the complainants.

(ANI)