New Delhi [India], January 20 (HBTV): Haryana Chief Minister Nayab Singh Saini has said that roads across the state are being made pothole-free and urged that messages be sent to all registered driving licence holders and vehicle owners to download the ‘Mhari Sadak’ app to maximise public participation in reporting road-related issues.
According to an official release, the Chief Minister was chairing a review meeting of the Mhari Sadak app. He said that so far 24,482 complaints have been received through the app, of which 10,501 have been resolved, work is in progress on 12,930 complaints, and the remaining cases are also being addressed. He added that 1,770 citizens have expressed satisfaction after resolution of complaints and around 1.18 lakh kilometres of roads have been made pothole-free.
Taking serious note of the incorrect disposal of complaints, the Chief Minister directed strict action against the officers concerned. He ordered time-bound and swift action after initiating inquiries against around two dozen district- and sub-division-level officers over delayed complaint resolution. He also reviewed issues faced by citizens while reporting potholes on the app and issued directions for their resolution.
The Chief Minister said monthly review meetings of the Mhari Sadak app would be held at the district level under the chairmanship of Deputy Commissioners, and instructions in this regard have been issued. He also directed the Engineer-in-Chief of the Public Works Department to submit a detailed report on the number of roads repaired so far, those currently under repair, and timelines for completion of remaining works.
As per the release, Nayab Singh Saini said the Mhari Sadak app is functioning as an important citizen interface platform for infrastructure-related feedback in Haryana. He said that while the system has shown strong performance in data collection and public participation, efforts are underway to further improve departmental response, real-time tracking and public communication. Roads under various departments, including Urban Local Bodies, the Public Works Department, Haryana Urban Development Authority, Haryana State Marketing Board, Haryana State Industrial and Infrastructure Development Corporation, Zila Parishad, GMDA and PMDA, have been brought under the app to make them pothole-free.
He said providing information on road-related problems is the responsibility of every citizen and that complaints are being successfully registered and resolved through the app. The Chief Minister added that the government will select one road in each district and develop it as a smart road, along with the construction of pathways alongside such roads. Launched last month, the Mhari Sadak app has been downloaded by 19,629 people so far.
The Chief Minister further informed that funds have been released for repair works on approximately 46,531 kilometres of roads across the state. He added that white road markings have been completed on about 3,000 kilometres of roads to improve visibility during foggy conditions. During the meeting, presentations prepared by several districts were also showcased, highlighting details of pothole-filling works.
(ANI)